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For hundreds of customers, Pixit is the top-rated lost-and-found software program because it understands the requirements of its users. Your customers' fast-paced lifestyle demands you to care for and efficiently organize every one of their lost and found items. We know that manual ways of sorting the found items do not show this level of care and efficiency and are also time-consuming and costly. 

That’s why Pixit revolutionized Lost & Found by providing an automation software solution, where the lost and found items can be digitally organized and claimed so that the enterprise can enhance its customer satisfaction. Universities, Airports, Hotels, Entertainment, and Sporting events—in fact every crowded gathering—require a technologically based lost and found solution. 

To cope with the fast-moving environments, try Pixit’s free subscription to see how to automate your lost and found recoveries. 

Problems of Manual Lost & Found Management

Error: Manual lost and found systems may carry human errors because it’s hard to maintain such a huge amount of information on a spreadsheet, with its inherent limits of retaining numbers, pictures, and dates. This is the biggest problem and leads to all the others below.

Time: The second biggest problem with manual lost and found systems is that they take a lot more time. In most cases, a manual system update requires not only a lot of time but also a skilled and experienced worker, such as those involved with event security. It’s just a difficult process with an enormous amount of detail and human interaction points and, to complicate matters, sensitive personal items that are lost making this a high-profile effort.

Cost: Running an enterprise where you are required to manage large audiences, visitors, or gatherings, managing what they lose has significant costs which lowers your profit margin. The manual way of managing lost and found will often cost you more than your budget. Why? People losing valuable items are persistent in claiming them and non-valuable items still have to be itemized, stored and later disposed of as it is not known who will claim them or not.

Customer Satisfaction: Making customers happy is not easy but it is made harder when they lose an item, especially a valuable or cherished one. Negative feelings are always associated with lost items and it will impact any future loyalty to your event if their efforts in recovery are not satisfied. Every enterprise must satisfy its customers not only with its products and services but also by managing negative feelings such as remorse for losing personal items. We urge you to automate your lost and found service with software that will satisfy your customer satisfaction goals. 

How Pixit Automation Solves These Problems!

To solve these problems, the lost and found software must be automated. Only then will it save time, eliminate errors, satisfy customers, encourage them to come back, and save costs. Pixit can ensure all of these needs in one solution, that has been around for more than 10 years. Thus, it increases the satisfaction level of your customers by providing these facilities.

Digital Inventory: Pixit has a centralized digital inventory, which makes the search process easier than ever. After posting the items a Pixit user can easily find any item and can be used to communicate with and provide updates to the respected customer. And every customer can track and manage their lost item through Pixit providing peace of mind to them.  

Automated Claim Process: No manual paperwork will be required for this automated claiming process. Every customer can submit their claims online, and the enterprise manager will notify them as soon as possible. 

Efficient Communication: Every staff and customer can communicate seamlessly, which will ensure on-time updates about lost or found items. This is one of the finest features of Pixit, which ensures customer satisfaction. 

Data-Driven Insights: Pixit generates valuable analytical data related to listed items and organizes them to identify and help the inventory to optimize resource allocation. 

Real-Time Notifications: Besides all of these, customers will receive real-time notifications about their status. Also, for better communication, email and SMS notifications are available. 

Conclusion

Pixit knows what a venture requires to satisfy its customers. Thus, we provide the automation solution for revolutionizing lost and found management. Pixit eliminates lengthy manual processes and enhances customer satisfaction through an efficient lost and found management system. Pixit helps your business reduce errors, save significantly in costs, and, above all, improves customer satisfaction.