Pixit Lost and Found in Events Venues To Enhance the Guest Experience
Events, such as Music Concerts or Marathons, where large crowds are attending and are engaged, require a reliable lost and found management system. A team of helpers, mostly performing these tasks manually, can manage the missing belongings that are found and handed-in, but it’s not easy and can often be a nightmare. If you want to significantly reduce these efforts and related frustrations with this manual process, then Pixit is your cost-effective solution.
Events like concerts, festivals, and conferences require top-notch management to make it successful. A satisfied crowd means a successful management team. To attain this high bar level of customer satisfaction, the event organizers must not only consider the details of the event but also the after care services from a streamlined and efficient lost-and-found application, like Pixit.
Pixit is famous for its powerful centralized data storage, where a high volume of lost items can be listed with limited staff resources. Also, Pixit helps to manage your team to focus on other important tasks to be done. And Pixit is the only Lost and Found Solution that has the flexible use or omission of photo images.
Three Major Problems Regarding Lost & Found Management In An Event!
Arranging an event and managing a large number of people’s belongings is necessary but a very detailed and sensitive set of tasks, that can leave a customer satisfied with the event but has the potential to leave them with a sour-taste or bad feelings about their lost items. A skilled team must handle and check throughout the process. To make this hectic job easy, Pixit is also there at your event to facilitate these tasks. There are 3 major problems that an event may face if they don’t have a reliable and efficient lost and found system.
- High Volume of Lost Items: A large event carries the risk of a significant number of lost items owned by your valuable customers. In such a situation, manually tracking the lost item and returning it to its owner is quite a difficult, detailed and time-consuming task. Also, categorizing and temporarily storing the lost and found items becomes difficult for even the skilled team members.
Digitalization with images helps this significantly. Manual searches are only needed in the final matched step of the process and several helpers can be looking at images of the lost items at the same time. This is noir possible with a manual system were only one person can look at the items at a time, even if they are stored in different areas per category.
- Limited Staff Resources: Event organizers would be expected from experience and planning to have a sufficient team to organize every task efficiently. However, the lost and found management is not always considered in the same way as the event planning, especially if it requires extra attention due to sensitive lost items particularly from high-profile individuals, which is always a possibility. If you have to employ more staff to provide the aftercare and look professional at doing this to match that of the event organizing, then it becomes not only more costly for the organizing team, but potentially more risky to the event orgainizationl
- Long Waiting Period: A large number of items require proper sorting, searching, and checking to confirm a customer. Thus, it prolongs the waiting period for the customers. It has the potential to creates discontent among the customers and misconceptions about the event’s management. A crowd comes with thousands of opportunities for the enterprise; that’s why customer satisfaction is rightly the prime goal for every event manager—after care should also be part of this goal.
Successful Event & Pixit
Pixit is a digital property management system that comes with a flexible image-driven platform facility to streamline temporary properties and claiming management. Pixit’s user-friendly interface helps users understand the usage manual within minutes. An event organizer should be helpful with finding the crowd’s belongings within a short time. Thus, Pixit has an image-based inventory management system that allows photos and logs to be saved easily on the platform. So, an event organizer can easily help their clients within a few seconds.
Also, to make it more professional, Pixit has custom integrations and compliances, which can be vertically integrated as a solution to any venue or event.
Pixit allows you to search, track, and list the items with a few clicks. The on-site security system ensures that the listed items and inventory data can’t be tracked by outsiders. To enhance your operational efficiency and satisfy your clients, we invite you to consider Pixit as your best L&F management system.